Forum Discussion

Benji_1994's avatar
Benji_1994
Joining in
2 months ago

Missed Direct Debit = £172.41 Outstanding Payment?!

So my direct debit was set up to be taken out of the 5th of each month. A week prior to the 5th of November I tried changing my direct debit as I had upcoming unforeseen financial costs and needed to...
Gareth_L's avatar
Gareth_L
Forum Team
2 months ago

Hello Benji_1994.

Thanks for your first post and welcome to our community.
Sorry to hear you are having an issue with your payments and services.
I'd like to investigate this for you as it all sounds a bit confusing from here.
If you don't mind, I'll need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Gareth_L
 

 

 

Benji_1994's avatar
Benji_1994
Joining in
2 months ago

Hi Gareth, I've replied to your private message, thanks.

  • Gareth_L's avatar
    Gareth_L
    Forum Team
    2 months ago

    Thanks Benji_1994.

    I've just sent you a reply now.

    Gareth_L