Forum Discussion
Curlyhairdo
3 months agoJoining in
Hi, I’ve never received this email and angry I’m paying the same fee and have been but not receiving the same channels. My monthly payment should have gone down in line with this. How can I complain, get a refund and reduce my payment in line with having less channels?
nodrogd
3 months agoVery Insightful Person
Curlyhairdo wrote:Hi, I’ve never received this email and angry I’m paying the same fee and have been but not receiving the same channels. My monthly payment should have gone down in line with this. How can I complain, get a refund and reduce my payment in line with having less channels?
VM haven't reduced the price of the package to anyone no longer getting the channels. What is more, due to a decision by the channel owners you now have to pay £18 a month to add them to any current package.
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