Forum Discussion

Grimpeeper666's avatar
Grimpeeper666
On our wavelength
6 months ago

Left virgin media, but they failed to disconnect - I need to make a formal complaint

I need to make a formal complaint to VM. I have moved house, my old house has a new tenant, and they can't get a new connection to VM because there is an active line on the house. We phoned to disc...
cancelvm
complaint
uselessCS
Matthew_ML's avatar
Matthew_ML
Forum Team
6 months ago

Hey Grimpeeper666, thank you for reaching out and I am so sorry to hear about this.

I can see you are actually talking to my colleague who is looking into this for you. 

I can see this was on another channel if you reach back out to his response we will look into this for you.