Forum Discussion
Hey Jameswood1999, thank you for reaching out and I am sorry to hear you are having some install issues.
I can see you are currently in DM with my colleague, please do reach back out to them if you need some help.
- jameswood19992 months agoJoining in
Hello Matthew, this was the last message I recieved from your colleague:
"Please forgive me, but I would ask that you call our team on 0800 183 1234, they will be able to explain more. I'm unable to assist you on this team, sorry."
When I call the number I'm prompted for my account number, which I have explained that I don't have.- newapollo2 months agoVery Insightful Person
The number you quoted is the sales number.
Have you tried calling the pre-installs team on 0800 052 1734 and ask them what's happening?
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday, although they may be closed now until Thursday due to it being the New Year.
- Gareth_L2 months agoForum Team
Hello again jameswood1999.
Just a quick message to see if you've been able to contact our sales team since your last post?
Gareth_L
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