JamesCC
20 days agoJoining in
Incorrect final bill
Hi, I seem to be having a common issue. I provided 2 months notice that I was to be cancelling my service, scheduled for 17th Jan, and I received confirmation that this was scheduled and fine, and it appeared as so on my online account. I paid my normal bill for 11th Dec - 11th Jan, but I’ve now received a final bill cited as twice my normal monthly bill and no way to contact anyone to challenge this? I should only be paying for my final 6 days, which definitely isn’t in the hundreds!