Forum Discussion

Koeman's avatar
Koeman
Tuning in
3 months ago

I'm owed a credit to my account..how do I contact anyone

We recently had a loss of service for nearly 2 weeks, this was reported at the time and it was down to some maintenance that ran over. I was told I'd receive a credit for the downtime.   I still ha...
Martin_N's avatar
Martin_N
Forum Team
3 months ago

Hi Koeman, 

Thank you for your post. I'm very sorry to hear about the service issue you had for that time period. 

We are happy to review this for auto compensation. I will private message you now to confirm your details. 

^Martin