Forum Discussion
Cardiffman282
9 months agoTrouble shooter
"... I just called back, a month later, and the representative, Neil Javier, just said that in order to switch from paper billing (which I never received btw) to ebilling would require that I sign a new contract and that he can't guarantee that my new contract (signed less that 2 months ago) will be a price match... "
That's unlawful misselling VM (and something we are seeing far more frequently on here). https://www.citizensadvice.org.uk/consumer/changed-your-mind/if-you-were-misled-or-pressured-into-buying-something-you-didnt-want/
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