Hi Davidb1983 👋 welcome to the community! Thank you for posting.
Thank you for raising this to our attention - so sorry to hear about these issues with Netflix billing. Can you just confirm that yourself, or any member of your household added on the service via your TV equipment?
You can find additional information about Netflix via our services here 👉 Watch Netflix on Virgin TV | Virgin Media.
We will need to send you a PM to confirm a few bits of account information to investigate your case further and offer additional support. You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
Wishing you all the best. 🌞
