Sp4rky
12 months agoJoining in
How long does upgrade take
Hi I signed up to upgrade to volt last week adding a sim and upgrading speed to 1Gb, I got the contract emails last Thursday morning then nothing since,no sim card or nothing,is this normal please,I...
- 12 months ago
Hi Sp4rky,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're waiting on an upgrade, due to the area you're in there is a specialist team that you would need to speak with.
Give us a call on 150/ 0345 454 1111 and you'll be automatically directed to them, and they can check this for you 😊
Alex_Rm