Forum Discussion

soph1232's avatar
soph1232
Tuning in
30 days ago

Help needed

I am also having this problem. Please can you help?

  • Hello soph1232,

    Welcome to the Community and thanks for taking the time to post here on the forums. Please can you expand on the issues that you're experiencing as Tudor advised the post has been split.

    Kind Regards,

    Steven_L

    • soph1232's avatar
      soph1232
      Tuning in

      I cannot switch to paperless billing (ebilling). I have tried to do so with my online account but cannot do so. I have explained the issue more in another post (https://community.virginmedia.com/discussions/ManageAccountCable/switch-to-ebilling/5609522)

       

       

      • Beth_G's avatar
        Beth_G
        Forum Team

        Hi soph1232

        Thanks for your post, I'm sorry to hear you've also been struggling to register for eBilling.

        I've popped over a private message so I can take your details and get this sorted for you.

    • newapollo's avatar
      newapollo
      Very Insightful Person

      Hi Steven_L 

      The OP soph1232  has  been tagging onto other posts where the customers has wanted help setting up ebilling.   

      soph1232  has now created her own thread specifically asking for help setting up ebilling

      https://community.virginmedia.com/discussions/ManageAccountCable/switch-to-ebilling/5609522

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Please explain problem. You have coat tailed on another post and it’s been split off.