I'm not sure where the £9 option comes from, but the most immediate thought springing to mind is why the weeks delay between the apparent missed visit and your posting on here?
Is your TV service restored? This "general chatter" forum isn't generally monitored by staff, but the post can be moved if necessary.
It's part of homeworks add-on usually. You get priority engineer bookings for next day Vs non homeworks customers, if there are some available.
Good day, dear kind ‘replyee’ “japitts” (Very Insightful Person). This is Roger123 calling (it sounds like ‘Zed Cars’! You CANNOT image the time spent and wasted with these *‘appalling’ people! I notice that they have conveyed to you, as usual, the Half Truth (to very conveniently - fight you/me ‘tooth and nail' for any *compensation (what, here we must not converse! *Virgin Media don’t go there!). It was NOT a single missed Engineer’s visit, but as we had NO Television service from the 31/12/2024 up to including the 16/01/2025, *Virgin Media in their ‘haste to be seen as generous philanthropists’ AGREED to send out another Engineer for the 14/01/2025! Well, of course, THIS Engineer also failed to turn up! Yet another Engineer TURNED up, hallelujah, yes he was here finally on the 16/01/2025! With my attention mainly turned to looking after my very sick (84 years old) Wife with RSV Respitory Virus, on top of that I was CONSTANTLY in touch with ‘sick’ *Virgin Media asking for an Engineer! Go on, Herr Lutz Shuler, sue me! Just try! Roger123 and calling Roger and out!
Roger123 here again! ‘Mark as Solution’! Are you kidding? Will see ‘SOMEONE’ in Court (again!).
