Forum Discussion

Rillington's avatar
Rillington
Up to speed
2 years ago

email from VMO2ADR @ libertyglobal.com

I received an email from VMO2ADR@libertyglobal.com The subject title was a series of letters and numbers. I was immediately suspicions and deleted it unopened as I am assuming it is not from Virgi...
email
fraud
  • Steven_L's avatar
    Steven_L
    2 years ago

    Hey Rillington,

    Welcome back to the community and thanks for taking the time to post.

    I can confirm that the email address is a legitimate email address that would be used by our disputes team to get in touch and the subject field would usually contain your reference number. 

    Kind Regards,

    Steven_L

Steven_L's avatar
Steven_L
Forum Team
2 years ago

Hey Rillington,

Welcome back to the community and thanks for taking the time to post.

I can confirm that the email address is a legitimate email address that would be used by our disputes team to get in touch and the subject field would usually contain your reference number. 

Kind Regards,

Steven_L

  • Kiran_Bains's avatar
    Kiran_Bains
    Joining in
    10 months ago

    Hello I am also trying to make a complaint regarding Liberty Global.  I have had a response from this email address however when I responded back, nobody is bothering to rely to me, it has been over three weeks now. I'm trying to contact the Ombudsman regarding this as originally I had made a complaint  through them, they will be disconnecting my services (due to complaints I made), someone called Saira from that Liberty Global team emailed me but now she's not responding. I still need to talk about my services before she disconnects it.