Forum Discussion
Hello em-heaton,
Welcome, thanks for posting.
I am sorry for the issue with your home move.
I will send you a private message now, so I can help you further.
Please look out for a purple envelope, at the top right screen.
Many thanks,
- Anonymous3 years ago
Could I also get the email to send details to?
- Akua_A3 years agoForum Team
Hi Anonymous,
Welcome to our community forums and thank you for your first posts.
Thank you for getting in touch with us regarding this. Are you able to specify what you are needing the email for? You may also find the following link useful https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees
Thanks,
- Anonymous3 years ago
I’ve moved house and also misplaced the email I need to send proof of new address to
- Akua_A3 years agoForum Team
No problem at all Anonymous,
Glad to have been able to help with this 🙂 Please do not hesitate to contact us if you need any further help.
Thanks,
- carlmc13 years agoJoining in
Hi,
I have the smae problem -- I’ve moved house and lost the email I need to send proof of new address to. Can you send it to mee? Best wishes,
Carl
- numberonesonson2 years agoJust joined
I also need this email address. I accidentally deleted the SMS from Virgin concerning my move.
- newapollo2 years agoVery Insightful Person
If you scroll up the page you will see the email address is shown in message 11 of this thread.
- numberonesonson2 years agoJust joinedThank you so much!
- Amy2411 months agoJoining in
Good Morning,
I was told to send my proof of address over for a new build property but no one has given me the email to send this to.
Could you send me the email address please so I can complete this?
Many Thanks and Kimd Regards,
- Daniel_Et11 months agoForum Team
Hi Amy24 👋 Thank you for your post and welcome to the Virgin Media Community 😀
In order to get clarification on this, we'd suggest contacting our dedicated movers team on 0345 454 1111 (Option one, then four, then three), or 150 from a Virgin Media landline.
Regards,
Daniel
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