Forum Discussion

michaeljharkin's avatar
michaeljharkin
Joining in
6 months ago

Dreadful Customer Service - Complaint MADE

The worst experience. Have decided to share my complaint i raised below incase someone had experienced similar?   This is my final straw. I have spent hours and hours on the phone with customer ser...
Parisno's avatar
Parisno
Joining in
4 months ago

I'm afraid that mirrors my experience of Virgin, they still owe me £18 but hey we learn from our mistakes

David_Bn's avatar
David_Bn
Forum Team
4 months ago

Thanks for reaching out to us Parisno, and a very warm welcome to you!

Sorry to hear of the advised amount being owed to you.

Can you please confirm what this amount is in relation to?

Thanks

David_Bn