Forum Discussion

Nb_94's avatar
Nb_94
Joining in
2 years ago

Direct debit bill

Hello The most recent bill amount is correct, but the direct debit payment shows the old bill amount. I don't understand why… can anyone help? Thanks
Ilyas_Y's avatar
Ilyas_Y
Forum Team
12 months ago

Hey Nb_94 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues in relation to the billing that you are having. 😞
I will assist further with this and send you a private message.

Kind regards,
Ilyas.