Contract Renewal
So I spoke to Virgin regarding my broadband and TV package a few weeks ago who offered me a deal to renew which at the time I was a little more than I was currently paying and in the current climate,...
Forum Discussion
It's the way they work I'm afraid. The fact that you called them back meant to them that you wanted to stay. So they didn't have to offer the same price.
I called them back because I missed their call, slightly different. Staying would be easier yes but not at £30 more than what was previously offered.
I’ll be going elsewhere now.