Contract Renewal Offer changed
Hi, this has happened to me. My renewal was showing as £41.34. After considering my options I decided to accept, logged back in and it's now showing as £44.06 probably because I'm now in the last mon...
Forum Discussion
Hi Kath,
I didn't accept the deal online (but was going to!). I saw that my contract was coming up for renewal and looked on My VirginMedia, which had an offer to renew at my current price of £41.34.
I took a couple of days to look into other ISPs who have much better offers, but thought it would be easier to stay with Virgin Media and decided to accept. Unfortunately when I logged in to renew, the price had risen to £44.06.
I would be willing (with some reluctance) to renew at the originally proposed price of £41, but not £44 - especially when Vodafone are offering me 500Mb for just £29 and Sky for £33. The ball is in VM court now.
Hi cje85,
Thanks for expanding. As advised, our offers are subject to change, meaning a deal that's available one day may no longer be available the next.
If you've returned at a later date to accept and the deal is no longer available to take then I'm afraid it's no longer available. You're welcome, however, to take out any of the other current deals that are available.
Thanks,
It seems that VM is using a form of dynamic pricing with these renewal offers. More AI...
