Forum Discussion
japitts
2 months agoVery Insightful Person
Your contract hasn't expired (you'd not have services if it had), but your minimum term has.
VM have made a business decision to use offshore call centres, and if there was a magic wand to avoid them - everyone would use it! Calling early doors 8am used to be a good method to get UK-agents, but I'm not sure how reliable it is these days.
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