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Dadders89's avatar
Dadders89
Joining in
12 months ago
Solved

Closing bill

Evening  I’m writing this as I’m currently half hour into home music so this may well be quicker.  im leaving VW early as got a great deal elsewhere.  I’ve just had my closing bill and I have ...
  • newapollo's avatar
    12 months ago

    Hi Dadders89 

    VM charge a month in advance. You won't receive the final bill until the account has been closed and all services disconnected. This should ensure that VM can collect any out of contract charges such as any PPV's or movies you may subscribe to, or additional telephone charges such as those over an hour in length.

    If you are due a refund then this will be sent by post to your billing address (unless you've moved and informed VM of the new address) and should reach you around 45 days after you've received your final bill.