Forum Discussion

wisedroid's avatar
wisedroid
Up to speed
7 months ago

Choose this deal and keep your current Virgin Media plan without losing anything...

Hello I was offered a renewal deal on MyVirginMedia which clearly said that I would not lose anything in my deal. The pre-contract was missing my additional v6 box and TNT sport. I checked this with...
  • Gareth_L's avatar
    Gareth_L
    7 months ago

    Thanks for your time today wisedroid.

    Glad to be able to help get this renewal offer investigated and fixed.

    if you need anything else, you know where we are.

    Gareth_L

japitts's avatar
japitts
Very Insightful Person
7 months ago

Can you post up the screenshots of where you were told TNT Sports would be included on any new MegaTV-based TV package?

wisedroid's avatar
wisedroid
Up to speed
7 months ago

Thank you for the reply! This was the first screen and then I confirmed via chat that it would be included. Interestingly although the pre-contract information does not call out TNT, it is MAXIT which is on the contract.