Forum Discussion

ewanwhosearmy's avatar
ewanwhosearmy
Joining in
2 years ago

Changed Contract, signed the contract, but no delivery date

Hi, So last week I agreed to a new package including the TV, got the Contract Summary Sheet which I accepted. The next day (I assumed it was a confirmation, so I initially didn't pay much attention)...
Daniel_Et's avatar
Daniel_Et
Forum Team
2 years ago

Hi ewanwhosearmy 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the confusion caused 😔

I can see you've been in touch with the team since you posted. Have you now got clarification on the situation?

Please pop back to us at your earliest convenience.

Regards,
Daniel