Forum Discussion
Hi PaulbBorrett,
Thanks for your post and welcome back to our Community Forums 😊
Sorry you're having issues upgrading your Netflix tier to Premium. Can I ask if your current Media package includes a free subscription to Netflix?
I've also found a Forum post that might be along the same lines as yours which has been resolved 👉 Netflix Premium Upgrade - Want to have a look and let me know if that's the same issue you're having?
Thanks,
Meg
- paulborrett6 months agoTuning in
Thanks for responding. My current (and previous) packages both included Netflix standard. Previously I was able to upgrade to Premium now and again, and downgrade - useful for things like family holidays where everyone wanted to download to multiple devices before travelling.
That option suddenly now isn't available again - and from the other messages here it seems like this is a far from isolated incident.
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