Forum Discussion

Nadean's avatar
Nadean
Tuning in
2 years ago
Solved

Cant register for virgin media account

I cant seem to register for the virgin media online account , im just a new customer and waiting for my broadband box to be deliverd , but cant register for the online account 
  • Ilyas_Y's avatar
    Ilyas_Y
    2 years ago

    Hey Nadean, thanks for speaking with us today! 👋🏼

    I'm glad we have been able to assist and resolve this.
    Let us know if you need anything else and we'll always here to help!

    Have an amazing day.

    Kind regards,
    Ilyas.

Nadean's avatar
Nadean
Tuning in
2 years ago

Im a brand new customer ive never had virgin media before

Matthew_ML's avatar
Matthew_ML
Forum Team
2 years ago

This could be an issue.

Anyways as mentioned tomorrow when the kits comes and its active set it up try again if you not able to to set it up it will be because of the email but right now until you are active it won't work either way. Cheers