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ethanol812's avatar
ethanol812
Joining in
6 months ago
Solved

Cancelled Virgin Media

I sent a letter to the Virgin Media Sunderland address informing them of my cancelation within my 14 day "cooldown" period. I then got a call from retentions confirming the cancelation 2 days after m...
  • Ashleigh_C's avatar
    6 months ago

    Hi there ethanol812 

    Thank you so much for your post and welcome to the community forums, it's great to have you here,.

    I am so sorry to hear that you have faced this issue with your cancellation and thank you again for your post. We do not typically handle cancellations here on the forums, but let me pop you a message and we can see what we can do to help. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.