Forum Discussion

daveydear's avatar
daveydear
Up to speed
8 months ago

Cancellation timeline

Hi, after 24 years of being a VM customer I have finally cancelled and am leaving. I've been given a cancellation date of 18 July, it was quite a stressful experience ringing although it did not take...
  • Akua_A's avatar
    Akua_A
    8 months ago

    Hi daveydear 

    Welcome back to our community forums and sorry to hear you are leaving our service. We are sad to see you go however we want to do our best to help. To best look into your current disconnect order, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

    Thanks,

Akua_A's avatar
Akua_A
Forum Team
8 months ago

Hi daveydear 

Welcome back to our community forums and sorry to hear you are leaving our service. We are sad to see you go however we want to do our best to help. To best look into your current disconnect order, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,