Forum Discussion

platypus151's avatar
platypus151
Tuning in
12 months ago

Broadband Renewal deal

Hello,  My contract for broadband only came to an end at the end of 2023, I'm interested to renew it, if i can get an okay price - but am confused as to the pricing. There is an offer that shows for...
Zoie_P's avatar
Zoie_P
Forum Team (Retired)
12 months ago

Hi platypus151,

Thank you for your post we are sorry to see this, when you select the other options does this also add on any extra cost or is it just the offer you want?
Thanks,
Zoie

platypus151's avatar
platypus151
Tuning in
12 months ago

It doesn’t matter the option I click on, it will say £62 on checkout / basket 

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    12 months ago

    Hi platypus151 👋.

    Thanks for reaching out to us, Apologies you are having this issue, we can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina