Forum Discussion
Would you mind posting up a screenshot of the email? Is there anywhere that makes specific reference to Maxit/Mega TV tiers?
I don't see any reference to the TV tiers unless they're implied somehow. The other pieces of text in addition to those posted earlier are:
Plus, keep enjoying these great benefits
Our fastest widely available broadband package is 16x faster than the UK’s average download speed**.
Enjoy all the rewards, perks and experiences of Priority at no extra cost.
Watch telly online and on the go. With over 100 channels, there’s something for everyone.
Double the data on every eligible O2 Pay Monthly plan in your household. Supercharged connectivity: our WiFi guarantee and O2 Travel Inclusive Zone, at no extra cost. All the good stuff you’d expect from O2: epic 5G coverage and exclusive perks and experiences with Priority.
Learn more about Volt (which is hyperlinked)
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AND
The legal stuff
*Monthly price shown will increase each April from April 2024 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. See virginmedia.com/prices.
**Virgin Media Gig1 Fibre Broadband (average download speeds 1,130Mbps) vs UK average download speeds at 8–10pm (63.4Mbps). Based on the Ofcom UK Home Broadband Performance Report here – measurement period Sept 2022. Virgin Fibre areas only.
New 18-month minimum term Virgin Media cable contract. Offer available to existing customers only. This is an online offer and may not be available elsewhere.
General: All information and prices correct at 02-01-24. Further legal stuff applies – see virginmedia.com/legalstuff. All rights reserved. Registered office address: 500 Brook Drive, Reading, RG2 6UU. Registered in England and Wales No. 02591237.
This email and any attachments are or may be confidential and legally privileged and are sent solely for the attention of the addressee(s).
SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES. To discuss renewing your O2 contract, get in touch with O2 here: o2.co.uk/contactus
Volt benefits: Volt benefits available if you have or sign up to both an eligible Virgin Media broadband service and an eligible O2 Pay Monthly tariff. Not available if you are taking Virgin Media services in any of our 2022/2023 network expansion areas or for Essential broadband customers from 10 November 2022. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (if you don’t take or already have the fastest Virgin Media speeds available to you in your area at the point you place your order to become supercharged with Volt); (2) our moneyback WiFi coverage guarantee with WiFi Max at no extra cost; (3) Double the O2 mobile data for each eligible O2 Pay Monthly Mobile SIMS in the Virgin Media account holder’s name in your household (if you don’t take or already have unlimited O2 mobile data); (4) O2 Travel Inclusive Zone so you can roam in 75 destinations; and (5) If you take out a phone on a new O2 Custom Plan, you’ll get up to £150 off an O2 Custom Plan for a connected device. Benefits applied following purchase that fulfils eligibility criteria. Existing eligible customers must place order to unlock Volt benefits via My O2. Volt benefits applied up to 14 days following order (or up to 14 days following Virgin Media installation for existing eligible O2 customers purchasing Virgin Media broadband). Check Virgin Media broadband speeds availability at www.virginmedia.com/broadband/postcode-checker. Separate contracts and billing apply to your Virgin Media and O2 mobile services. Terms apply, www.virginmedia.com/shop/the-legal-stuff and o2.co.uk/terms. If you already have a Virgin Mobile SIM and continue using it, your service shall be subject to Virgin Media’s standard pay monthly terms and conditions which can be found at www.virginmedia.com/shop/the-legal-stuff.
Terms and conditions apply
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That's more or less all that's in the email.
Cheers
George
 
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