Broadband package renewal email
Hi I have been receiving a renewal email about my package. I am confused because My contract is not up until march. The email is saying I can keep my current package for a few £ more. I am unsure if ...
Forum Discussion
There's been several recent posts along these lines, but all have gone cold when it was suggested posting up the (suitably redacted) email or promo stating "same package" or words to the effect of.
I would certainly be interested in seeing one.
Hi japitts,
Subject line of the email is "There's still time to renew with your exclusive offer" and this is the 3rd one I've received over the last month or two.
The basic text is as follows:
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It’s your last chance to renew your Virgin Media contract with our exclusive offer*. Remember, it’s the same package, with the same superfast speeds, which means less hassle for you. Don’t miss out!
Renew today and get the same package for just a little extra a month*. Don’t miss out!
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Plus there's some "Renew Now" buttons that take you to across to the website where your offer is shown.
Followed by a section of "Legal Stuff" which outlines the April price rise, contract length and Volt-related stuff.
The email doesn't give details of your package, you see that when you transfer across to the website.
Hope that gives you a decent idea of the content of these offers!!!
The 'same package' statement is implicit; it's in personal e-mail that refer to the recipients agreement with Virgin. In my case it's Ultimate Volt from almost 18 months ago.
Screen shots from the e-mail (x3) and the renewal page (last screen shot) attached
Bolehill
