Forum Discussion
I spoke with someone called JHon Mark on Virgin’s customer chat and they informed me that absolutely nothing could be done and I would still have to pay the disconnection fee.
I have mixed messages - who can I email about this? With the early eviction I’m so careful with money and this early disconnection fee is a lot of money for myself.
Please advise!
Thank you for your response Paige__ We can understand your concern and we want to do our best to help. Just to clarify do you have a Section 21 notice? If so please let us know and we will do our best to help from here.
Thanks
- Paige__6 months agoTuning in
Yes I can provide a section 21 notice with date of eviction and cut off.
Please advise!
- Akua_A6 months agoForum Team
In this case, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
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