Ollie VM do sometimes play games when it comes to honouring the "automatic" compensation. Don't accept them and update your thread here if/when it happens to you.
Ollie VM do sometimes play games when it comes to honouring the "automatic" compensation. Don't accept them and update your thread here if/when it happens to you.
It’s been really unprofessional, I keep getting passed to different departments or, frustratingly, they put the phone down (they’re supposed to call back when this happens but they never do). I can’t see why it’s too much to ask for confirmation it’ll be granted
Hi 000Ollie000
Welcome to the community forums
Sorry to hear that your install has been delayed. I have checked the systems and can see that the correct team is assigned to you case and support with your delayed install. The teams will already be working hard to complete the necessary works to allow the install to go ahead.
I appreciate the frustrations caused by this. You can find our automatic compensation information here if needed.
