Forum Discussion
Is this a new way to reduce complaints? I received a team member private email and was asked to supply information but the reply function was greyed out so I went to view my posted comments only to find it's no longer there. If it's been taken down the question is why (it breaks no legal infringements). So if the team member would like to explain and give me a reply system that works I would be grateful.
- Robert_P2 years agoForum Team
Is the Private Message available via the option in the top right when signed into the forums eveeyeda? We can see it has been sent by our colleague.
Rob
- eveeyeda2 years agoTuning in
Rob,
Does it make sense that a private message is sent but the reply button is greyed out? The only way I can reply to the team member is to use his name and post the details he requires but that doesn't seem like a good way to link the first post I made and what has happened to my post yesterday.
- Ashleigh_C2 years agoForum Team
I'm so sorry to hear that this has happened eveeyeda and that is very odd.
Just to check, are you typing the message out and then trying reply? Are you able to try via another browser at all?
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