Any update on a complaint?
Hello, I submitted an email for help and assistance and it turned into a complaint under C-200424194. Complaints are usually dealt with really speedy and well by virgin media but i've been waiting ...
Forum Discussion
Hi there djr_uk
Thank you so much for your post and welcome to the community forums, it's great to have you back.
I am so sorry that you have not yet heard back form your complaint, but not to worry, I'd be happy to take a look into this with you via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.