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SteveS5's avatar
SteveS5
Joining in
2 months ago

Adverse credit reported when leaving Virgin Media

Not sure if this is the right area but: On checking my credit file I have noticed that Virgin media have lodged a late payment against me when I closed my account. I had been with this company for ...
Daniel_Et's avatar
Daniel_Et
Forum Team
2 months ago

Hi SteveS5 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the situation you find yourself in 😔

Did you send an e-mail to the address provided by japitts? If so, has it been more than 21 days since then?

Please pop back to us at your earliest convenience.

Regards,
Daniel