Forum Discussion
Robert_P
3 months agoForum Team
Hello Calzor_Suzay
Thanks for posting on the forums in regards to your account number changing since returning. We understand the confusion this can cause.
When a new account is set up, even if it is at the same address a new account number is allocated. As this is different it would mean a new online account would be set up or the old one moved to the new one which can take a couple of days for all of the information to filter through.
When did you move back and get the account set back up?
Calzor_Suzay
3 months agoTuning in
Probably one week ago and I had the broadband install on the 5th.
- Nathan_B3 months agoForum Team
Thanks for confirming, we'll be happy to take a look at this further for you.
Please keep an eye out for our PM to confirm your details.
Regards
Nathan
Related Content
- 6 months ago
- 9 months ago
- 2 months ago
- 3 months ago
- 2 years ago