Forum Discussion
Yearofthegoat
7 months agoDialled in
Thanks for responding.
Perhaps I didn't make it clear. The email address used to sign in has been changed to a different email address, without my authorisation. Naturally I can't then get any verification requests etc.
How can I get it reverted?
Vikki_M
7 months agoForum Team
Hi Yearofthegoat,
we can't change a customers username email address without their consent.
The agent was likely referring to the registered contact email address we have.
I'll send you a private message so I can help get this resolved.
Please look out for the envelope in the top right of the page and pop back to me when you can.
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