Forum Discussion

Edb123's avatar
Edb123
Joining in
12 months ago

Websafe stopped working

Hi  Websafe seems to have stopped working on a number of devices in my home. It is longer blocking adult content despite being switched on. I have tried resetting it on my account but this doesn’t w...
Client62's avatar
Client62
Alessandro Volta
12 months ago

Any chance these are Apple devices that since iOS 17 are now bypassing Child Safe ?

Edb123's avatar
Edb123
Joining in
12 months ago

I think this is exactly what the problem is. Do VM have a solution? 

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)
    12 months ago

    Hey Edb123,

    Welcome back to the Community Forums and thanks for the post.

    Sorry to hear you have been having this issue, with this we would like to look into this further with you to see what we can do with regards to this, for me to do so I will need to confirm some information from you via private messages.

    Joe