You’ve sent me exactly the same link that John_GS sent. To be clear, it’s not about my filters and settings — they’re all on and set up. In fact, I’ve had so many fake VM emails now, they’re all getting filtered straight into junk or the bin, so I missed your reply up until now.
My point is: Virgin Media’s filters are letting phishing emails through to me pretending to be from organisations like Apple, but the same Virgin Media filters block me from forwarding them to Apple to report the phishing attempt. How does that help anyone?
If you can block me reporting the malicious emails, then why can’t you stop me receiving them?
Thank you for clarifying this JPL8
You can try reporting the emails to phishing@virginmedia.com who can look into this. Please let us know if you need any further help.
Thanks,
I give up. I don’t think the forum team are bothering to read what I’ve said so far in this thread.
I’ve already said that I can report emails to phishing@virginmedia.com but if I try to report an Apple related phishing email to reportphishing@apple.com then you block my forwarded / attached email as spam. So a scammer can send me a phishing email, but you block my attempts to report it. That makes no sense.
I’d like to be able to forward phishing attempts to the right people because I think that (based on the feedback that I’ve had here so far), it’s much more likely that Apple are going to take action than VM.
Thanks for coming back to us JPL8, and we're sorry to hear of the vicious circle that appears to be at play, in regards to receiving spam - despite filter and then being told forwarding the E-Mail is spam activity.
If you're able to continue forwarding any spam to our Phishing E-Mail we can do all we can to help improve the filtering of such E-Mails forwarded to you.
If sending the actual E-Mails to Apple and Amazon, or any other organisation for that matter, continues to be a problem, a screenshot of the E-Mail and the vitals - in terms of sender, subject etc.. might be workaround that's ensures these companies are aware of the content being sent to it's customers/users.
Thanks
David_Bn
