Thanks … but that doesn’t really explain the point I was making:
I’m also getting a lot of phishing emails pretending to be from other organisations and some of them I can’t report to companies like Amazon or Apple to deal with because the VM mail server says I’m sending spam (even if I save the email as an attachment) 🤷♂️. Which I think is weird because if it’s being blocked by your spam filters when I send it, I can’t understand why it’s not being blocked before I receive it in the first place. That makes no sense.
You’re letting spam / phishing in, but you’re blocking me from forwarding it on to the relevant companies. So if you can block me from sending it, why can’t you block it coming in? Especially when some emails are pretending to come from Virgin Media.
You’ve sent me exactly the same link that John_GS sent. To be clear, it’s not about my filters and settings — they’re all on and set up. In fact, I’ve had so many fake VM emails now, they’re all getting filtered straight into junk or the bin, so I missed your reply up until now.
My point is: Virgin Media’s filters are letting phishing emails through to me pretending to be from organisations like Apple, but the same Virgin Media filters block me from forwarding them to Apple to report the phishing attempt. How does that help anyone?
If you can block me reporting the malicious emails, then why can’t you stop me receiving them?
Thank you for clarifying this JPL8
You can try reporting the emails to phishing@virginmedia.com who can look into this. Please let us know if you need any further help.
Thanks,
I give up. I don’t think the forum team are bothering to read what I’ve said so far in this thread.
I’ve already said that I can report emails to phishing@virginmedia.com but if I try to report an Apple related phishing email to reportphishing@apple.com then you block my forwarded / attached email as spam. So a scammer can send me a phishing email, but you block my attempts to report it. That makes no sense.
I’d like to be able to forward phishing attempts to the right people because I think that (based on the feedback that I’ve had here so far), it’s much more likely that Apple are going to take action than VM.
