Forum Discussion
Thanks … but that doesn’t really explain the point I was making:
I’m also getting a lot of phishing emails pretending to be from other organisations and some of them I can’t report to companies like Amazon or Apple to deal with because the VM mail server says I’m sending spam (even if I save the email as an attachment) 🤷♂️. Which I think is weird because if it’s being blocked by your spam filters when I send it, I can’t understand why it’s not being blocked before I receive it in the first place. That makes no sense.
You’re letting spam / phishing in, but you’re blocking me from forwarding it on to the relevant companies. So if you can block me from sending it, why can’t you block it coming in? Especially when some emails are pretending to come from Virgin Media.
- ALF283 months agoSuper solver
I also reported spam and unknown dodgy emails for many years but it will continue forever it never stops as the spammers just keep changing the sender address, I also get the fake VM emails, I had one today that a stated in the email it had tracking pixel.
I suspect the spammers probably read the VM posts themselves.
I now simply manage my emails better by filtering and using folders for genuine email senders to separate out from the spam emails.
Some have base 64 content and shortform links to unknown websites.
These email are designed to get past spam filters and could corrupt computers if opened or any thing clicked on or downloaded such as trojans etc.. I just avoid them, and only interact with genuine emails, if you check the source the header will give the IP address which will identify the host to see if it is genuine.
- Zach_R3 months agoForum Team
Hi JPL8,
I do apologise. Have you tried adjusting your spam filters and settings to reduce these from coming through? You can find more details here.
Thanks,
- JPL82 months agoRising star
You’ve sent me exactly the same link that John_GS sent. To be clear, it’s not about my filters and settings — they’re all on and set up. In fact, I’ve had so many fake VM emails now, they’re all getting filtered straight into junk or the bin, so I missed your reply up until now.
My point is: Virgin Media’s filters are letting phishing emails through to me pretending to be from organisations like Apple, but the same Virgin Media filters block me from forwarding them to Apple to report the phishing attempt. How does that help anyone?
If you can block me reporting the malicious emails, then why can’t you stop me receiving them?
- Akua_A2 months agoForum Team
Thank you for clarifying this JPL8
You can try reporting the emails to phishing@virginmedia.com who can look into this. Please let us know if you need any further help.
Thanks,
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