Hi Nathan. Thanks for getting back to me so quickly.
So the issue is that if it’s one of the VM / 02 spam emails mentioned in the Phishing News pinned posts I can report those to report@phishing.gov.uk and phishing@virginmedia.com with no problem at all.
However, I’m also getting a lot of phishing emails pretending to be from other organisations and some of them I can’t report to companies like Amazon or Apple to deal with because the VM mail server says I’m sending spam (even if I save the email as an attachment) 🤷♂️. Which I think is weird because if it’s being blocked by your spam filters when I send it, I can’t understand why it’s not being blocked before I receive it in the first place. That makes no sense.
It’s getting frustrating to be honest because I’m getting up to 8 emails a day pretending to be from VM / 02 and when I get genuine ones now (like your reply notification) they’re going straight to my junk folder.
Not to mention all the phishing emails supposedly from Screwfix, Amazon, Apple etc that my anti-virus software is picking up containing trojans. This is a problem that seems to have escalated since the big email outage a while back. I never received any spam before then in all the years I’ve been with VM.
Thanks … but that doesn’t really explain the point I was making:
I’m also getting a lot of phishing emails pretending to be from other organisations and some of them I can’t report to companies like Amazon or Apple to deal with because the VM mail server says I’m sending spam (even if I save the email as an attachment) 🤷♂️. Which I think is weird because if it’s being blocked by your spam filters when I send it, I can’t understand why it’s not being blocked before I receive it in the first place. That makes no sense.
You’re letting spam / phishing in, but you’re blocking me from forwarding it on to the relevant companies. So if you can block me from sending it, why can’t you block it coming in? Especially when some emails are pretending to come from Virgin Media.
