Divulging bank account details over the phone
I was intending to leave Virgin Media, mostly because of their poor customer service. However, as I approached the end of my contract they offered me an acceptable deal so I decided to stay. Unfortun...
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If you had called a published VM number, then this would have been routed to either VM staff or their "outsourced partners" - but certainly those with legitimate use for this.
I would suspect this was a genuine attempt at passing DPA security, and can totally believe that offshore agents are heavily focused on process.