Blog Post

Digital life
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Changing your Direct Debit date

Kei_M's avatar
Kei_M
Community Manager
3 months ago
If you’ve recently changed your Direct Debit date or plan to, your next bill amount may be a little lower or higher than usual. It’s nothing to worry about – it’s just to bring everything in line wit...
Updated 12 days ago
Version 3.0
Virgin Media
paularomy's avatar
paularomy
Joining in
2 months ago

Hi, when I click on the link it takes me to a page where I have to pay the outstanding amount for my next bill first. I have now done that, but I still cannot change my direct debit details and it looks as though my direct debit will still be taken from my account on the next payment date, even though I have now manually paid for it. Please help.