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Helpful Answer

20Mb Package - superhub

by DaveProctor in Up to 30Mb - Setup, Equipment & Connection
...the 30mb package only ?  I cant seem to see anyway of getting an original wireless hub on the existing customer pages for me, any links appreciated.   Many Thanks   Dave
Show results in replies (1)
  • ...only solutions is the vmdg480 (original superhub)     30mb and below   Technical stuff - original...
‎16-06-2013 17:00
5 Replies
94 Views
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Helpful Answer

Noisy & whistling PSU Superhub

by Seren11 in Up to 30Mb - Setup, Equipment & Connection
Hi,   The PSU on my superhub makes a very annoying whistling noise when switched on, & often for a good amount of time whilst using the internet. Previously we had the Ntl modem & never had a...
Show results in replies (1)
  • Hi Seren 11,   Sorry for the delay in replying.   I've arranged for a replacement PSU to be sent ou...
‎17-05-2013 20:00
4 Replies
89 Views
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Helpful Answer

Help!!!!

by AmyVB in Up to 30Mb - Setup, Equipment & Connection
I used to be able to connect to my Virgin Superhub wirelessly but it seems I cant do it now. I've tried doing this step as virgin suggested  http://help.virginmedia.com/system/selfservice.controller?...
Show results in replies (1)
  • What laptop do you have? I would check the encryption method set used by your hub by using http://1...
‎21-05-2013 17:17
3 Replies
76 Views
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Helpful Answer

Changed IP Address??

by vbiter in Up to 30Mb - Setup, Equipment & Connection
Is there any way I can find out if my UK IP address has changed. I am currently in France and can not access my home video server/security system in the UK. I tried a couple of times to contact VM vi...
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  • http://www.axis.com/files/usermanual/2400p_2401p_um_de_21379.pdf   That would indicate No, Google w...
‎13-05-2013 13:27
6 Replies
187 Views
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Helpful Answer

Fibre Optic Internet in Kent?

by Klonez in Up to 30Mb - Setup, Equipment & Connection
Hello guys,   It seems I might be having to move to Kent later this year. I believe I'll be having to relocate in Sittingbourne/Gillingham.    I checked a couple of properties' postcodes and I didn't...
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  • Some of the area is cabled, & Virgin are still doing small scale infill build in some areas. Dr...
‎07-05-2013 22:48
3 Replies
96 Views
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Helpful Answer

Java won't install as says cannot proceed with the...

by susiebabs in Up to 30Mb - Setup, Equipment & Connection
Having a total nightmare trying to work with yahoo sitebuilder for small business.   It was working perfectly till the last Java update then stopped.  I have uninstalled and reinstalled the programme...
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  • Folks,   Just want to say thanks for all the help and suggestions.  In the end it did take a reinst...
‎29-04-2013 18:44
7 Replies
254 Views
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Helpful Answer

super hub

by ozy8 in Up to 30Mb - Setup, Equipment & Connection
HI can anyone help me the super hub is not so super in fact its **bleep**.I want to just use it as a modem & buy the netgear n600 to use for wifi but can i just connect it to the hub in modem mod...
Show results in replies (1)
  • thats it - just switch the SH to modem mode - connect the router to the port nearest the coax and y...
‎05-05-2013 14:30
2 Replies
131 Views
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Helpful Answer

Connecting without wireless

by Mh23Brum in Up to 30Mb - Setup, Equipment & Connection
My old eMac doesn't have wireless so I have been connecting to  my Virgin media wireless hub through an ethernet cable. I need to move the media hub to another room so my house mate can use it so I t...
Show results in replies (1)
  • Only registered modems can connect to the VM network, so if your superhub is registered to your acc...
‎02-05-2013 23:23
3 Replies
109 Views
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Helpful Answer

Speed should have been tripled, but it has only be...

by jakjack1 in Up to 30Mb - Setup, Equipment & Connection
...should have been tripled(?) to 30MB (As will everyone on 10MB?) And in My Virgin Media it clearly says Broadbank, Then 30 next to it in the small circle, and then "up to 30Mb Broadband" I know...
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  • Engineer has just left, was here for around 15 mins, all the cable has been re-clipped to the wall,...
‎23-01-2013 22:15
33 Replies
546 Views
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Helpful Answer

no fix yet PS3 ....

by weeman in Up to 30Mb - Setup, Equipment & Connection
...line is fine, get near 30mb all the time(was on 100mb ) power is fine,nosie level is fine,even tryed on a friend VM in lincoln and same problem there ,then i tryed BT BB and it work fine no problems,so...
Show results in replies (1)
  • just letting you know ive fixed it my self ive turn the MTU too 1470 just on the PS3 this only work...
‎30-04-2013 09:40
3 Replies
134 Views
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