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iwona_onik
Posts: 1
Registered: ‎17-05-2012

virgin superhub

Top light of 3 on the side of the wireless router now flashes blue instead of green.

 

 Connection still up, but web pages seem to take longer to load, and often stop responding.  The blue light is the one with the two-pointed arrow sign.

 

Tried reseting the hub but it didn't work.

 

Any ideas?

 

Thanks

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Whiz Kid III
dozer167
Posts: 1,336
Registered: ‎07-06-2010

Re: virgin superhub

[ Edited ]

iwona_onik wrote:

Top light of 3 on the side of the wireless router now flashes blue instead of green.

 

 Connection still up, but web pages seem to take longer to load, and often stop responding.  The blue light is the one with the two-pointed arrow sign.

 

Tried reseting the hub but it didn't work.

 

Any ideas?

 

Thanks


iwona_onik,

                  the top light on your SuperHub is suppose to be flashing blue.

If you are having issues with the speed of web pages loading, this may be down to other none SuperHub issues, and my guessing, its related to your pc/laptop. Delete temporary internet files.

Ensure you don't have any unnecessary services hogging your bandwidth.....run antimalware, to check that you don't have any little gremlins stealing your bandwidth & slowing your pc.

Remove rarely used, or none essential programs from your pc/laptop. Check disk for errors, then run  Disk clean-up. See how much of your memory is in use, and if low, possibly increase your memory.

Finally defrag your hard drive, all of the above may speed up your pc, and enhance your internet speed connection.

 

Post your SuperHub stats, so users may check your power levels.

Regards  dozer167

I do not work for Virgin Media, I'm just another customer. If someone's helped you out say thanks by clicking on the kudos star. If someone's solved your problem, why not mark their message as a Helpful Answer?
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Whiz Kid III
dozer167
Posts: 1,336
Registered: ‎07-06-2010

Re: virgin superhub

iwona_onik,

                  please see forum post for reletive info  http://community.virginmedia.com/t5/Wireless/virgin-superhub-vmdg480-green-light-on-router-now-blue-...

 

dozer167

I do not work for Virgin Media, I'm just another customer. If someone's helped you out say thanks by clicking on the kudos star. If someone's solved your problem, why not mark their message as a Helpful Answer?
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Forum Team
RichHW
Posts: 513
Registered: ‎05-12-2011

Re: virgin superhub

Hi iwona_onik,

 

I have sent a private message. I will be happy to progress this as soon as we receive a reply.


Richard
Help & Support Forum Team

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