POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as canāt get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the userās perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
So you can enable modem mode here on hub 5xhttp://192.168.0.1/?page=modemmodeBut it don't work but could one other reason why is that you need a TAG VLAN packet? So who up for testing? I guess VM could make it easier to tell us if this is the case?
We have had on and off Internet for the past week, I have checked the status etc and it says they know about the fault and there is an estimated fix date of 27th March.Why is it estimated to be a whole week to fix it? Yesterday it said engineers were...
Hi,I have just been told by tech support that the new Fiber Hub for full fibre service in Ireland cannot be switched to Mode Mode... I searched on this forum and the issue seems to persist since months and months. Anyone knows when a fix is planned t...
Has there been any formal update on modem mode on the hub 5x?
Recently I have been unable to send emails through my Virgin email account.I have discovered that somehow my IP address is on a policy blocklist (with SpamHaus).I have switched off my router and restarted but my IP address has remained the same. How ...
Received and set up a new Hub 5 yesterday (replacing a Hub 3 following the 18mthly renewal/upgrade of the contract)Since then, when browsing (on PC with wifi on 5G), I keep getting a 'Hmmmā¦ can't reach this page' ' server IP address could not be foun...
Hi, Hopefully someone could help me please with an issue weāve been having for a month or two?Our Virgin broadband has been fine in general until the last 8 weeks or so, the start of which was when there was a company digging and laying fibre cables ...
Hi everyone, I hope this information can be helpful for others as it took me over a week and more than 20 calls to Virgin support to finally resolve the issue.After residing at my property for over 10 years, I was thrilled to learn that Virgin Intern...
Hi,Iām unable to connect to the internet when my TP Link VR2100 router is connected to the Virgin Media Hub3 (modem only mode). Please see the details below:I have logged into the Virgin Media Hub 3 settings, and switched to modem only mode. The ligh...
I upgraded with VM broadband over a month ago. I was promised existing VM boosters would continue to work with the HUB4 (lies) from both telephone advisor and engineer. I contacted VM who advised that if I wanted the new pods I could have 3 pods if I...
