POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have Hub 5, 1 GB. Recently renewed my contract after being on rolling contract for 2yr (7yrs total w/VM). This is my first full month on new contractOn Fri 24th Feb @ 5 pm my fibre optic broadband just dropped. Checked VM site/app - shows ‘no issue...
Hello,i ordered my Wi-Fi box on 27/12/23 for delivery on 30/12/23, I still haven’t received anything or any emails to help me see where my broadband is and I’m writing this on the 27th feb 2024, 2 months after ordering, this is ridiculous, I can’t ev...
Almost 2 months ago the Virgin telecoms network in RG22 went down locally and I lost both WiFi and phone services. Hub then needed replacement. After setting up this myself 3 pods did not work. Virgin are incapable of sending 3 at a time so I have to...
Hey folks, I’ve some eeero 6s on the way and currently have the hub three. I’ve seen most of the advice/install guides says to switch to modem mode, to avoid conflict with devices connecting to Hub over Eero, but wondering if there’s guidance around ...
Hi I have the GIG1 package with a HUB 5 in modem mode running a TP-LINK AX11000 router when connected via ethernet CAT6 I don't get a gig a second speed its varies from 200 mbps to 600mbps.QOS - is disabled on routerAny ideas?
Took delivery of a new Hub 5 recently but my Pod fails to connect to it. The VM Connect App initially saw the Pod on the network but advised that it was "unconnected". Have since tried it in various rooms and power sockets but it only ever shows a ...
Didn't have a problem when i was using the superhub 3, but now i have the latest router in modem only mode the dns settings on my 3rd party router are not working, they are still defaulting to the virgin media dns settings. I also don't know if this ...
I've just had Vm internet installed today and was given the 5x hub with fibre in home set up. I've got my own mesh routers ready to go but the hub settings don't have a "modem mode" like all videos and forums online say it should. Any idea why I don'...
I'm experiencing a persistent issue with the isolated power inserter connected to my Hub 5 router. The power plug for the "Teleste IPI-GI Isolated Power Inserter" has an indicator, an LED that glows green when the connection is stable and power is fl...
I'm using a Hub 5x. I'd like to set the DHCP up to give out my own DNS IP addresses rather than the virgin ones however this looks to not be possible.I'd also like to use my own IP subnet instead of 192.168.0.0/24. This also looks not to be possible....
