POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello,For the last couple of weeks, our broadband is regularly dropping, multiple times a day. Router logs show it is a synch failure which from other forum posts looks like it is an issue between the cabinet and our house.I'm assuming this is affect...
Good evening all.I have had the solid red light on my router for over a year. It is warm to the touch and at times gets a little hotter. I have drop outs intermittently, always seems to be around 2pm when working from home.I have called Virgin who te...
Do you have the virgin mobile app, to check the service? This helps if you have run this before you contact them. Had the gig package 18 months, but with Hub5 for the last 8 months. last week finally got a speedtest over 960, due to being limited by ...
Hi,I'm hoping someone can help me in optimising my WiFi speed as I'm at a loss as to why my Hub 5 is able to produce better WiFi speeds than my full ubquiti set up.My current setup has my VM Hub5 in modem only mode feeding my UDM Pro (from the 2.5G p...
Recently moved home and got the new Hub5 with 1000mbps. WiFi is ok, not as good as previous Hub but I see on my dashboard that the ethernet ports at maxing at 100mbps. I can see the Hub itself is getting over 1GB. We use PS4, TV and Sky Stream and a...
Virgin Media's currently available hub/router/modems only offer up to 1 gigabit internet access due to the hardware, and often less than that, even though their 1GIG broadband package offers 1100mbps/sec download speed on average. I actually get more...
I do not need Wifi 6 and I was very happy with the Hub 3I do not need a landline. I was upgraded to the I Gb service with a new contract on 01/06/23 and the hub 5 performance is awful.260 Mb/s max and sometimes 45 Mb/s ......On 1 GB EthernetMy 2 Tivo...
Had our FTTP installed 2 weeks ago. Started with VPN issues, which touch wood have resolved themselves..... now onto the next issue.The devices in the kitchen, which is an extension so external wall inbetween and devices inc mobiles, TV and alexa in ...
HelloForgive me, I have tried searching for an answer to this but I cannot find one.I've a Hub 5 and at the moment I have it connected via the 2.5GB port to an ASUS router, which also has a 2.5GB port.I want to add a network switch (5 x 2.5GB ports) ...
Our wifi hub has been like this for the past 15 hours and has been reset and turned off and all connections checked. There are apparently no outages in my area. The virgin website won’t let me book a technician either.I don’t know what to do to fix t...
