POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I would like to give praise to technician Leah (22137) Very polite quick and helpful and bang on time for the appointment!
Got a confirmation my order was placed. Was due to arrive on 2nd November. I still have not received the contract email or any follow up confirmation. This was for the broadband and streaming box.
Hi, I seem to have the same problem. Red light on hub continuously. I've tried restarting, rebooting, and turning off overnight. Hub in well ventilated place, away from storage heater and window, but no problem with connection, and hub doesn't fee...
My router is showing a constant red light, is quite hot at the top. It is in a well ventilated area. Struggling to get through to someone who can help to trying here, I think I need a replacement. Any help would be great.
New to virgin Broadband hub 3, light is red only had for a week. It was when it was installed. when went amber for a day now red again. Should I be concerned? Should I phone them ?Wifi has been working ok I think. When I check status a couple of time...
My relatively new Hub 4, is getting really hot (almost too hot to touch) and I can hear the fan running but this is having little or no impact on the temperature. I am really concerned about an electrical fire so have started switching off completely...
Hi, My Virgin media Hub 3.0 is displaying a constant red light, not the normal white light. Having lots of issues with poor wifi.Have tried rebooting and pinhole reset with success.Do I need the hub replacing?
HiLast week I renewed my contract with Virgin and now have 350mbs Volt broadband (increased from I think 125mbs). On my phone over wifi I am getting consistently over 300mbs, however my personal laptop on Windows 11 is getting between 5-15mbs and my ...
Hello everyone, My contract expires this Friday and I want to switch to non-contract broadband. I noticed that the price will increase to £50 at the end of my contract, which is too expensive. However, I have no way of signing a new contract because...
Recently got set up with virgin, unfortunately the cable access point in our house is tucked away right in the very corner on the ground floor so the router is about as far away from optimally placed as you can get. This means the signal is really st...
