POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
All 3 of my pods have stopped working, they are all flashing with a blue light.i have rebooted and reset the hub 4 via the connect app etc with no change.brought all 3 pods into the Same room as the hub and still no change, connect app shows all 3 po...
Just had Virgin fitted. I have been having a problem with WiFi / internet. Both my wife and son work from home and both are telling me they since we have moved over to Virgin the internet / WiFi drops out. This happens a few times a day. Have spoken ...
I recently installed T - Link deco mesh to boost my wifi coverage . So I logged into my hub 3 to disable the hub Wi-Fi , to do this I have to choose modem mode this disables the router wifi. Thing is when you do this only Ethernet port number 1 rema...
I've had problems accessing www.zenmarket.jp for a while. It works intermittently but quite often it won't load or certain pages won't. I have this issue on my phone as well. I assumed it was an issue with Zenmarket. But yesterday when I was shopping...
Help, the fibre cable has been broken off the back of the router. Can I fix this?? Or do I need to order a new one??
Hi, how do I book an engineer to fix the broadband cable in the garden? It’s been damaged by some contractors, thanks!
Hi - have a Hub 5.0 which is showing a solid white light, and whilst it seems to show a connection to the WiFi network, it says “no internet connection”I’ve rebooted the Hub and checked all the connections, but am a bit stumped.Ran a test on the kit ...
I would like to give praise to technician Leah (22137) Very polite quick and helpful and bang on time for the appointment!
Got a confirmation my order was placed. Was due to arrive on 2nd November. I still have not received the contract email or any follow up confirmation. This was for the broadband and streaming box.
Hi, I seem to have the same problem. Red light on hub continuously. I've tried restarting, rebooting, and turning off overnight. Hub in well ventilated place, away from storage heater and window, but no problem with connection, and hub doesn't fee...
