POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hihope somebody can help please. I have tried to reboot, etc but the red light on Router bene there for a few days and some of the house items like mobiles, streaming Tv etc don't connect, others OK? The Hub is in the same place been for years, not h...
Hi there,I have exactly same issue as Grumps reported over here:https://community.virginmedia.com/t5/Networking-and-WiFi/Hub4-amp-Connect-app/m-p/5490761I have a hub4. I cannot connect to it via IP. Well, thats not quite true. I can connect, I get fo...
I’m already a customer with M250 fibre broadband, looking to upgrade to 1 Gig but says I need to pay £35 to activate, whereas new customers don’t need to pay the fee. Appreciate I need a new hub, but don’t see why I pay and newbies don’t .
Recently had virgin media technician out as same issue as subject. He has installed a Hub 5 but we are facing same issue with the app.I would like to control the WiFi remotely by pausing individual devices and use the WiFi pods. However the VM conne...
Hi all, I've been facing issues with my wifi recently where my connection drops. The speeds are a little bit lower than expected sometimes, but the main issue is the intermittent wifi. Sometimes pages do not load, my connections drop, and I disconnec...
Hub 3 in modem mode.We've had ongoing issues since November with intermittent loss of service. I've had countless calls with Customer Support, who are all very pleasant but aside from endless hollow reassurances have proved unable to identify or reso...
Hi everyone - I need your help before I lose my sanity.Upgraded from M500 to 1Gig broadband with Virgin when I recontracted a couple of weeks ago. I previous had a Hub 3, running in modem mode with my own Linksys mesh wifi hardware. All worked perfec...
My Hub 3 box has a constant red light on it, having reset the box twice still same issue, Wifi seems ok ....having read other posts all seem to require a new box ...Virgin chat line is hopeless ....how do I get a new Hub ???
Hi,ive been experiencing intermittent packet loss and then eventually disconnecting on all devices on my network, ive been told many times to reset/reboot the hub i have and quite frankly if a piece of electronics requires that many resets to work it...
Hi,My hub 5 has had an accident and gotten wet. I need a replacement one and happy to pay for this. Howver, I cant see anywhere to speak to someone online or order one? Please can you help?Many thanks,Lauren
